PRIVACY INFORMATION IN ACCORDANCE WITH LEGISLATIVE DECREE 196/03
As the organisation responsible for processing personal details, Platinum Hotels & Resorts S.R.L. informs those consulting and/or interacting with the present website that personal details of persons identified or identifiable are processed in accordance with art. 13 of Legislative Decree no. 196/2003 governing the protection of privacy, and provides a statement on how the website manages such information.

PLACE WHERE PERSONAL DETAILS ARE PROCESSED
The processing of information in connection with the services offered by this website takes place on the company’s premises and is carried out by office technical staff appointed to this task, or by those appointed to carry out occasional maintenance operations. The processing can be carried out in the premises of external companies that collect data relating to access to and navigation of the website, in order to allow the services and the sections requiring user identification to function, and so that the information gathered can be used for the technical administration of the website and for statistical analyses of its use.
The personal details supplied by users of the website who ask for informational material to be sent to them (catalogues, replies to questions, requests for contact) are used only for the purpose of providing the service or taking the action requested, and are communicated to third parties only in cases in which this is necessary for a particular purpose (e.g. the dispatch of the sort of material referred to above).

TYPES OF PERSONAL DETAILS PROCESSED
Navigation details
Information systems and software procedures used for running this website acquire, in the course of their normal operation, some personal details the transmission of which is implicit in the use of the internet’s communication protocols.
This is information that is not collected in order to be associated with identified users, but which, by its very nature, could make it possible to identify users if it were processed and associated with data held by third parties.
This category of information includes IP addresses or the domain names of the computers used by those connecting to the webssite, the URI (Uniform Resource Identifier) strings specifying the resources requested, the time of a request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the reply given by the server (sent, error, etc.), and other parameters relating to the operating system and the user IT environment.
This information is used only to obtain anonymous statistical information on the use of the website and to check that it is working correctly, and the information is cancelled immediately after it is processed. The information could be used to ascertain responsibility in the event of any criminal action damaging the website; except for this eventuality, in normal circumstance information on web contacts remain for no longer than seven days.
Personal details volunteered by the user
The optional, explicit and voluntary sending of electronic mail to the addresses indicated in this website entails the subsequent acquisition of the sender’s address, necessary for responding to requests, together with any other personal details included in the user’s e-mail.
A summary of specific privacy information will be detailed gradually or can be viewed in the pages of the website set up for particular services and/or processing purposes. Where necessary, express requests for user consent are included.

FREEDOM OF CHOICE IN PROVIDING PERSONAL DETAILS
Apart from what has been specified with regard to computer navigation details, the visitor to the website is free whether or not to provide the personal details asked for in the request forms or in contacts with the Office requesting the dispatch of informational material or in other communications.
Failure to provide the details may make it impossible to obtain whatever is requested.

WAYS OF PROCESSING PERSONAL DETAILS
Personal details are processed on paper and using IT and automated tools for the time that is strictly necessary to fulfil the purposes for which they have been gathered. Specific security measures are observed to prevent loss of data, illicit or improper uses, or unauthorised access.

THE WEBSITE’S SECURITY MEASURES
Specific security measures have been adopted for managing the website. Their purpose is to guarantee secure access to persons visiting the site and to protect the information contained in the site from the risks of deliberate or accidental loss or destruction. The antivirus software used in managing the website is regularly updated to avoid loss of date due to the action of viruses. It should also be remembered that while the company guarantees that it adopts the proper antivirus systems internally, as well as being a legal requirement, it is right users too should equip their own computers with a prevention and scanning system against attack from computer viruses. To allow access to the reserved part of the website, those organisations requesting this facility are assigned an identification code and a password. These passwords are generated in such a way as to contain no references that can easily be linked to the organisation concerned, to avoid any possible abuses. Users are bound to keep their passwords confidential.

YOUR RIGHTS
We set out below a summary of art. 7 of Legislative Decree no. 196/2003, to remind you that you can exercise the following rights in dealings with us:
the right to obtain confirmation of the fact that we hold some personal details about you, even if these are not yet registered, and also to obtain, in intelligible form, communication of these details and of their origin, as well as information as to the purposes and means of processing them and the logic applied if they are processed electronically;
the right to obtain cancellation, transformation into anonymous form, or blockage of personal details which it is not necessary to keep for the purposes for which the details were gathered and processed; and to obtain updates and corrections of and additions to your details;
the right to object, for legitimate reasons, to the use of your personal details in part or in toto, even if they are relevant to the purpose for which they were gathered. To exercise these rights, you can get in touch with the Owner of the Right to Process indicated below or contact the address info@platinum-hotels.it

OWNER OF THE RIGHT TO PROCESS AND PERSONS RESPONSIBLE
The list of persons appointed to particular processing operations may be consulted by requesting it from our offices. The owner of the right to process your personal details is the Platinum Hotels & Resorts Company, with its legally registered office SP 69 / II C.da Passo Martino 95121 Catania: Tax and IVA [VAT] number: 04694450877.